Last Updated: 15-03-2026

Thank you for choosing Serovanta Labs. We are committed to delivering your research products safely and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on weekends or public holidays.

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Shipping Locations

Serovanta Labs ships to customers worldwide. Shipping availability may vary depending on your country’s import regulations.

Customers are responsible for ensuring that the products ordered comply with their local laws and regulations.

Shipping Methods & Delivery Time

Estimated delivery times may vary depending on your location and the shipping carrier.

Typical delivery times:

• Domestic Shipping: 2–5 business days

• International Shipping: 5–12 business days

Please note that these are estimated delivery times and delays may occur due to customs processing or carrier issues.

Shipping Fees

Shipping costs are calculated at checkout based on:

• Delivery location

• Shipping method selected

• Package weight and size

Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor the delivery status.

Lost or Delayed Packages

Serovanta Labs is not responsible for delays caused by:

• Customs inspections

• Postal carrier issues

• Incorrect shipping information provided by the customer

If your package appears lost, please contact our support team and we will assist in contacting the shipping carrier.

Incorrect Shipping Address

Please ensure your shipping address is correct at checkout.
Serovanta Labs is not responsible for orders shipped to incorrect addresses provided by the customer.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and order details so we can investigate and assist you.

Contact Us

If you have any questions regarding shipping, please contact us:

Serovanta Labs
Email: support@serovantalabs.com
Website: www.serovantalabs.com